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360 DEGREE CUSTOMER INTERACTION

Solutions to Improve Dealership Operations

Driver License Scan

DealerPeak Plus Automotive Dealership Desk Tool features a mobile driver license scan. To begin with, this permits the sales associate the take a picture of the customer's license on the lot, Then upload to the CRM cloud, and instantly create a customer profile.

Desk Deal

Looking to adjust deals for maximum profits? Or swap credit application data to improve customer’s loan approval? DealerPeak Plus Automotive Dealership Desk Tool permits users to navigate and adjust deals remotely, most notably, from any location.

Task Automation

Personalize your workflow and as a result, communication with DealerPeak Plus potent automation tools. Our custom automated features permit users to set up alerts via email, on-screen, and also, push alerts to a mobile device.

Target Marketing

Create and manage data mining, lead generation, and also marketing campaigns with DealerPeak Plus. This powerful mobile car dealership CRM allows users to build campaigns, identify future customers, return on investment, metrics, and also reports.

SMS, MMS & Video Text

Keeping a record of a conversation is vital for smooth dealership operations. DealerPeak Plus’s communication tools permit users to create alerts via SMS/MMS, video, and likewise, phone call recording. Store and access records and also, set-up custom alerts.

Credit Push

Pull credit from Dealertrack, Route One, 700Credit, or CUDL and also, push info directly to lenders from any mobile device on the lot. Sales team members can likewise access pre-filled documents to likewise, improve speed and also improve accuracy.

On-Demand Reports

This Automotive Dealership Desk Tool includes custom report tools. Customer activities are likewise, accessible from any device. Our AMO (activity manager overview) gives dealerships a snapshot of important reports, for instance.

Inventory Syndication

Improve inventory management with DealerPeak Plus. Use the mobile VIN scan to import vehicle data, insert vehicle descriptions, upload and also update photos. Instantly assign a vehicle of interest to a customer’s CRM profile for improved follow-up.

Vin Scan

Improve trade input with DealerPeak Plus Vin Scan. Using this easy feature allows sales associates to scan the VIN tag. Users then upload it to the mobile CRM. Also, create a vehicle profile. Finally, add vehicle data, photos, and also, specifics to accelerate appraisals.

DMS Push

DealerPeak Plus integrates smoothly with most dealership management systems. With our mobile technology, time-strapped dealerships can expedite deals through their DMS. Finally, this means no more swapping data between redundant systems.

Appraisals

Expedite the appraisal and trade-in process while improving customer service. Our appraisal tools deliver real-time VIN decoding, automatic trade profile population, and also, uploading photos. Access Autocheck, CARFAX, FirstLook and more, without leaving customers.

Self Manage Websites

Finally, access websites directly from any device. Edit content, inventory, deals and likewise, incentives, improve SEO, and also upload vehicle photos and create descriptions. Or have DealerPeak Plus build a custom adaptive + responsive website.

Connect Multiple Dealerships Together

DealerPeak Plus helps the multiple location dealership streamline communication, sales, reporting, marketing, and also, desking. Our cloud-based Automotive Dealership Desk Tool is scalable and simple to navigate. It is also seamless to integrate, and likewise, multiple device accessible. All users can access DealerPeak Plus robust CRM from desktop, laptop, tablets, and most importantly, mobile devices.

Communicate

Dealer managers can communicate with all locations within their network. Users access all tools with the flexibility of mobile connectivity. DealerPeak Plus has user-friendly communication tools including automated phone calls, lead management, SMS/MMS text, and video messages. Custom alerts are easy to set-up.

Sell

Likewise, this automotive car dealership CRM features robust sales tools, accessible from any device. All users access them from any location as well. Scan driver license and VIN to auto-populate CRM profiles and add inventory details. Finally, upload photos, and video, furthermore, create deals and push forward to close deals quicker.

Report

Finally, setting up multiple location reports is a snap with DealerPeak Plus. Customize your reporting based on individual departments and also, locations. Distribute reports to custom contacts or groups. With this in mind, use the Activity Manager Overview to provide a snapshot of reports important to you.

A Complete Automotive Dealership Desk Tool CRM Solution

Namely, DealerPeak Plus is an automotive dealership desk tool and CRM all in one solution. An evolution of DealerPeak, LLC, this simple to configure and navigate customer relationship management solution is engineered to share tools with multiple dealership locations – most importantly, from a single mobile device.

The robust car sales tools streamline communication, improves workflow, and likewise, expedites the sales process. Secondly, it gives sales professionals, dealership leaders, and the whole dealership team the freedom to complete the sales process from multiple devices and also, from any location.

The app, display screen, and also, dashboard are non-intimidating. They are easy to access, read, and also navigate on desktop, laptop, tablet, and most importantly, your smartphone. When the dealership sales improve, and you need to expand DealerPeak Plus, we’ve made the process simple and likewise, affordable.

Above all, you can feel comfortable knowing that DealerPeak Plus is supported by technical gurus who have automotive dealership experience. They speak your language, not technical jargon.Want to learn more about DealerPeak Plus? Let’s take a look under the hood.

Communicate

Finally, a CRM solution for multiple dealers, with full mobile access. First of all, DealerPeak Plus is an Automotive New Vehicle Dealership CRM. It is engineered to streamline communication.


Our CRM for dealerships likewise serves as a powerful Automotive Dealership Trade Appraisal Management tool. This platform is simple to use and easy to navigate. Notably, it is packed with technology that improves communication throughout the dealership network. Most importantly, customers receive quicker service and sales associates can close deals faster.


First, DealerPeak Plus permits all users to set up customized dashboards. Second, each user can automate their communication network. CRM tools include emails, SMS/MMS text, videos, and phone call management.


Ultimately, this helps dealers improve follow-up with leads, customers, and also communication. With DealerPeak Plus, the entire dealer network benefits. Most importantly, each tool can be accessed from any device including, at any time.


MMS and SMS Text

Store, send, and also organize mobile photos and likewise, videos from contacts. The CRM is accessible by your desktop, laptop, tablets, or also, mobile devices.  This provides easier access to text messages. Because of the remote access, sales professionals and dealership staff can send and access stored messages. As a result, communication is easier, and follow-up is improved.


Mobile Call Storage, Organization, and Recording

Mobile phone calls are recordable and easily connected to contact CRM profiles,  They are also recalled at any time. Automated alerts can likewise be set up to notify each user from their communication preferences.


Lead Management – Collect, Organize, and Manage Leads

Lead management delays result in lost opportunities. The DealerPeak Plus mobile-accessible car dealer CRM puts lead management in the palm of your hand. This tool permits each dealership to reach, collect, manage, and most importantly, follow-up with customers.

Sell

First and foremost, car sales start with the collection of data. DealerPeak Plus improves the sales process by creating, input, and also, update customer CRM profiles. You can do this directly from the lot. Scan the driver license, upload VIN numbers, and create vehicle and customer profiles. And also, expedite trade-ins with DealerPeak Plus sales tools.


Another robust sales tool within DealerPeak Plus is a remote capacity. You can create deals and push forward for approval. Establish trade profiles, pull credit, swap applicant data, or print saved documents. And also, submit them for approval. Making edits to your automotive dealership website is likewise a simple task with DealerPeak Plus.


Driver License Scan

Scan a customer driver license from the sales associate mobile phone with DealerPeak Plus. Simply take a picture of the driver license bar code and also, upload to the CRM. This will automatically populate a consumer profile or assign to an existing customer record.


Inventory VIN Scan

DealerPeak Plus permits sales professionals to scan a vehicle bar code and also, upload to the CRM. This creates a vehicle profile. It is also updated with photos, video, and likewise, vehicle descriptions. The mobile access improves and expedites the trade in and appraisal process. You can also edit vehicle inventory on your automotive dealership website. Most importantly, directly from the lot from your mobile device.


Update Profiles with Photos & Video Upload

Quickly update customer and vehicle profiles with DealerPeak Plus. This automotive car dealership CRM for independents permits users to upload images and video. Update vehicle mileage, populate new photos, even update the website with new vehicle inventory.


Improve Desking with EZ View

EZ View is a one-click, single-screen accessed desking tool. It can be accessed, updated, and also edited from any device. Each user can also access pre-filled out documents and print them. As a result, sales accuracy and productivity is improved.

Automation

DealerPeak Plus is packed with automated technology that makes it a complete automotive car dealership CRM. It’s perfect for multiple dealership locations. The automated tools permit users to create automated alerts, reports, and more.


Activity Workflow – Autopilot Setup

Sales automation, daily workflow, and also communication are simple to set-up with Autopilot. Most noteworthy, users can create reporting features that automatically forward through the dealership network. This improves and streamlines workflow.


Notifications – Action-Based Alarms

Action-based alarms and notifications are simple to configure with DealerPeak Plus. Text, email, and also desktop notifications help improve lead follow-up. Lead awareness and intensity throughout the dealership team are likewise improved.


Automate Your Mobile Car Dealer CRM

Generally, the DealerPeak Plus car dealer CRM features custom automation tools. They are personalized to each user preference.  It also provides connectivity to your Automotive Dealership Website. Automate text messages to customers, leads, or vendors. And also communicate with the entire dealership network team. These tools permit quicker follow-up with leads. Most importantly, better opportunity for conversions.

Our Solutions > License Scanner

Input Customer Data from the Lot

Scan the driver license directly from the lot, create a new customer profile, and also, assign to existing contacts. Finally, when customers visit different locations in your network, it provides a better opportunity for follow up.

Driver License Scan

With DealerPeak Plus mobile-accessible CRM, sales members can scan the driver license bar code and also, assign to a customer CRM profile.

Auto Populate CRM

When the driver license is scanned, DealerPeak Plus automatically populates a new customer entry. Likewise, you can assign to an existing contact.

Create Relationships

Next, enter the customer license data without leaving them on the lot. This helps to build relationships on the right foot.

Improved Follow-Up

Finally, customer records can be accessed anytime from any location and also any device. This provides better follow-up.

Our Solutions > Desk Deal

Manage Deals from Any Location

DealerPeak Plus helps time-strapped managers and also, sales associates make and manage deals from multiple locations. First off, input finance information, pull credit ratings, swap applicants, and also, share figures with customers. When numbers are set, push forward.

Desk Deals

Review multiple scan types (retail or selling price, a profit percentage, max profit, and also generic) to maximize your closing rates and profits.

Tablet Compatible

The DealerPeak Plus App is tablet enabled. Mainly, this permits sales managers and other dealership staff to share screen data with customers.

Credit App​

DealerPeak Plus permits sales professionals to access and also, print credit apps from their mobile device. Take pictures of finished apps and likewise, push forward to finance.

Push to Approval​

Finally, when everybody agrees on the deal terms, it can be pushed forward via text, email, and also a desktop notification.

Our Solutions > Task Automation

Complete Automated Solutions

The DealerPeak Plus Auto-Pilot streamlines automation among multiple dealership locations – from a single mobile device. Create automated actions to alert you to incoming communication, reports, or potential deals.

Text Alerts​

DealerPeak Plus was created to provide busy dealership managers and sales associates automated solutions for incoming text notifications.

Email Alerts​

Never miss emails from leads, vendors, customers, or management. DealerPeak Plus can set up automated alerts to notify you when emails are waiting for your reply. ​

Desktop Alerts

Desktop alerts can likewise be set up to notify you of deals, credit apps, customer inquiries, emails, text, and also other dealership activities.

Activity Workflow

The DealerPeak Plus Activity Workflow is configurable to your personal preference, and that of each user. This results in higher ROI.

Our Solutions > Target Market

Target Marketing Made Easy​

DealerPeak Plus automotive CRM provides multiple location dealerships with the flexibility to create, manage, and review target marketing and lead collection campaigns. Identify potential customers, organize data, review success and metrics, ROI and also custom reporting.

Identify Potential Leads

The powerful tools in our mobile car dealership CRM let users personalize lead collection campaigns, based on vehicle interest, demographic data, and additional criteria.

Organize Big Data

With all lead submissions, data is organized into customized files. This permits streamlined access and better opportunities for customer follow-up during downtime.

Delivery & Spam

Data and lead campaigns can be reviewed individually for KPI benchmarks and other valuable metrics. Reports and metrics are customized for individual dealership goals.

Tune Up for Success

Upon reviewing data, users can fine-tune and adjust campaigns to improve successful capture and closure rate, improve sales conversions, and enhance dealer profitability.

Our Solutions > Communication

Store, Receive, Send Video & Text

DealerPeak Plus put the power of mobile text, SMS, MMS and also, video in the palm of your hand. Organize, store, and access all vendor or likewise, customer communication from one, easy to access and navigate dashboard.

Receive and Send Text

Access customer info from the DealerPeak Plus app. Review communication records, and also, send or receive a text message. Ultimately, with no need to toggle to different screens.

Video MMS Messaging

Take video from tablets or mobile device and send immediately to lenders, appraisal, managers, vendors, and also, customers - directly from the dealership lot or any location.

Exchange

Next, review immediate notifications of incoming communication, and also select between text, phone, desktop, or email answering options.

Organize

Finally, DealerPeak Plus features a mobile platform that permits users to organize video/text messaging and also assign to CRM contacts.

Our Solutions > Credit Push

Improve the Credit Process

DealerPeak Plus allows sales and finance team members to streamline the credit approval process. With our mobile technology, you can pull credit reports from DealerTrack, 700Credit, Route One, or CUDL and also, push directly to lenders for approval.

Credit Pull

DealerPeak Plus mobile technology lets sales professionals and also, finance departments to pull credit from several agencies.

Access Stored Docs​

Store and download pre-printed paperwork like credit apps from individual lenders, secondary applicant credit app forms, and likewise, print to your Wi-Fi or Bluetooth-enabled printer.

Improved Accuracy​

DealerPeak Plus improves the accuracy of paperwork control for dealerships of all size and also, scope. Certainly, reduce errors, protect customer private data through our secure cloud-based platform.

Push Forward

Finally, once all credit applications have been filled out, and ratings received, information can be pushed forward to finance and managers for quicker approval and also, happier customers.

Our Solutions > Reports (AMO)

Robust Reporting Tools

Reporting payroll, sales, customer service, and also follow-up on leads is streamlined with DealerPeak Plus. Our multiple location mobile CRM includes our Activity Manager Overview (AMO) that delivers a snapshot of relevant reports.

Access Reports Remotely

DealerPeak Plus complete mobile connectivity gives managers to access reports in real-time, from the lot, office, on the road, or during meetings.

Update on Customer Activity

The AMO allows you to set up custom alerts for pending customer activity including approval, finance, trade-in, email, text, or likewise, phone calls.

Report Scheduling

A dealership should never have to look for data - it should find them. DealerPeak Plus mobile CRM is configured to deliver automated reports.

Snapshot

DealerPeak Plus provides sales members, managers, and other departments with personalized snapshot of reporting features.

Our Solutions > Inventory

Remote Vehicle Inventory Update

DealerPeak Plus gives dealership managers the flexibility to import vehicle data via mobile VIN scan, upload vehicle descriptions, add photos, video, and more. Finally, vehicles of interest can be assigned to dealership visitors for follow-up.

Scan VIN

With a single snapshot, a dealer can take a photo of the VIN bar code and also, automatically populate a new vehicle record.

Enter Vehicle Data

Update vehicle specifics including condition, mileage, package upgrades, and moreover, special features - from any mobile device, desktop, or tablets.

Upload Photos

Take pictures on the lot, upload and update vehicle records, website information, and equally, inventory from any mobile device.

Assign to Customers

Finally, our remote inventory tools allow sales associates to create a customer profile instantly and scan a VIN of interest vehicles.

Our Solutions > Trade Input

Expedite Customer Trade In

With DealerPeak Plus, busy sales associates can expedite the process of gaining accurate appraisals. First of all, scan the VIN number, auto-populate a new vehicle record, upload photos, video, and also, video data. Finally, push forward to the appraisal desk for faster decision making.

VIN Scan

Snap a photo of the VIN bar code and DealerPeak Plus will do the rest. This mobile CRM will create a new vehicle record to start the appraisal process.

Update Data

Easily and also, quickly update vital trade details such as vehicle condition, mileage, and likewise, special upgrades or likewise, package options.

Upload Images

Using the DealerPeak Plus mobile app, sales associates can take photos of the vehicle, and also, upload them to the cloud-based CRM.

Retail Market Analysis

Review similar vehicles within 150 miles to compare likewise, year/make/model/trim and time on the lot. Then, assign accurate pricing.

Our Solutions > DMS Push

Input Data to DMS Quicker

DealerPeak Plus integrates with most dealer management systems. This results in quicker data input, reduced time pushing deals forward, no need to insert duplicate info into redundant DMS systems, and also fewer mistakes.

Inventory

Scan the VIN bar code to instantly populate an inventory record. Create trade forms, enter vehicle info, upload pictures, assign to customer profiles, and also, push through.

Sales History

Customize DealerPeak Plus for individual preference or likewise, jobs. Review customer communication history, sales info, access custom reports, and likewise, review metrics.

Deal Status

Connecting to each department and dealership through our simple to navigate mobile app expedites approvals. This certainly results in faster access to deal updates.

Customer Lookup

The flexibility and also, the convenience of DealerPeak Plus mobile CRM access provides dealership managers a fast platform for accessing customer-specific inventory and sales records.

Our Solutions > Appraisals

Appraisal Retail Analysis

The DealerPeak Plus appraisal app improves accurate retail analysis. Process VIN decoding, receive real-time updates on trade data, upload photos, and also access Manheim MMS, CARFAX, Autocheck, and more.

dealerpeak-plus-apprasial-full

VIN Scan & Auto Populate

Scan the VIN tag on the vehicle, and the DealerPeak Plus mobile CRM with automatically populate a new vehicle input record.

Insert Data Easily

The DealerPeak Plus data fields are simple to navigate and update remotely. Enter vehicle specifics such as condition, mileage, special upgrades, packages, and also more.

Upload Pictures

The DealerPeak Plus mobile app allows sales staff to take and upload photos to the cloud-based CRM. Most importantly, directly from their mobile devices.

Market Analysis

Maximize SEO and update vehicle descriptions by adding relative and search-friendly vehicle descriptions, not cheesy lines.

Our Solutions > Websites

Remote Website Management

By the same token, multiple dealership managers can access and edit website content. Edit inventory, data, and marketing tools from any mobile device. Review website analytics, update incentives & rebates. Then edit deals, pricing rules, and vehicle inventory for instance.

Web Content

Most notably, dynamic content can be added or updates from your mobile device. Add or edit your home page, sub-pages, and likewise, inventory.

Inventory Management

Second, upload new vehicles, recent trade-in, or remove current inventory. Most importantly, users can make changes from any device.

Incentives & Rebates

Third, add weekend or short-term rebate and incentive programs. Also set-up or edit manufacturer incentives, as well as discounts. Or, set-up dealership incentives quickly and remotely.

Professional Websites

Finally, have the team at DealerPeak Plus create an automotive dealership website for your network. Our websites are Adaptive + Responsive and uniquely, accessible from one dashboard.

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